Terms of Service
This page outlines the terms and conditions that apply when you use this website or purchase products from us. By accessing this website or placing an order, you agree to these terms. If you do not agree to any part of these terms, please do not use this website or make a purchase.
Website Use
This website provides information regarding our ceramic tableware and allows customers to place orders. You may browse this website for personal, non-commercial purposes. You may not reproduce, distribute, or utilize any content from this website for commercial purposes without our written permission.
We strive to ensure the accuracy of product descriptions, images, and pricing. However, errors may occasionally occur. If a product is listed with incorrect information or an incorrect price, we reserve the right to cancel or refuse orders for that product, even if we have already sent an order confirmation notice.
Orders and Acceptance
When you place an order through this website, it constitutes an offer to purchase the items contained in your shopping cart. We reserve the right to accept or reject any order for any reason.
After placing an order, you will receive an email confirming that we have received your order. This, however, does not constitute acceptance of your order. Acceptance of an order occurs when we confirm that the order has been shipped.
If, for any reason (such as product unavailability or pricing errors), we are unable to fulfill your order, we will notify you and issue a refund for any payments already processed.
Pricing and Payment
All prices listed on this website are denominated in the currency displayed on the checkout page. Prices are subject to change without prior notice; however, price changes will not affect orders that have already been accepted.
We accept the various payment methods listed on the checkout page. By providing payment information, you represent and warrant that you are authorized to use the selected payment method. Orders will not be processed until full payment has been received.
Any applicable taxes, shipping fees, or customs duties are calculated at checkout and are the responsibility of the customer.
Product Availability
Our ceramic products are produced in small batches. Some items may be available in limited quantities or may be discontinued without prior notice. Although we strive to maintain accurate inventory records, inventory discrepancies may occasionally occur. If an item becomes out of stock after you have placed an order, we will contact you to arrange a refund or (where possible) offer an alternative solution. Shipping and Delivery
Shipping times and fees will be displayed on the checkout page. Estimated delivery times are provided for reference purposes only and are not guaranteed. We accept no liability for shipping delays caused by carriers, weather conditions, or other factors beyond our control.
The risk of loss and title for products pass to you upon our delivery of the goods to the carrier. If a package is lost or damaged in transit, please refer to our “Shipping and Delivery Policy” for guidance.
Returns and Refunds
Returns and refunds are processed in accordance with our “Refund and Return Policy,” which is incorporated herein by reference and forms an integral part of these Terms. By submitting an order, you acknowledge that you have read and understood this policy.
If you receive a damaged or defective item, you must contact us within the timeframe specified in the policy to be eligible for an exchange or refund.
Intellectual Property
All content on this website (including, but not limited to, product images, descriptions, logos, and design elements) is our property or is used under license. You may not reproduce, modify, or use any of the aforementioned content in any manner without our prior written consent.
You may not use our name or brand logos in connection with any products or services not provided by us, nor may you use such names or logos in any manner that is likely to cause confusion among consumers.
Limitation of Liability
Our products are intended solely for personal use as ceramic tableware. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, or from delays or inability to access the website.
In no event shall our total liability for any claims related to the products or your use of this website exceed the amount you paid for the specific product in question.
Amendments to Terms
We may update these Terms from time to time. The revised Terms shall become effective immediately upon being posted on this page. Your continued use of this website following the posting of the revised Terms constitutes your acceptance of and agreement to be bound by such revised Terms. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which we operate, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms or your use of this website shall be submitted to the competent courts of that jurisdiction for resolution.
Contact Us
If you have any questions regarding your order, our products, or our services, please feel free to contact our Customer Service Department. Monday – Friday: 10:00 – 18:00
Phone: +86 15307087028
Email: support@fjtableware.us
Address: Jingye Road, Changnan New District, Jingdezhen City, Jiangxi Province (Inside Liyou Ceramics)